ATLAS AI SOLUTIONS PRIVACY POLICY

Last Updated: 30 October 2025


Welcome to the privacy notice for Atlas AI Solutions Ltd.

We are Atlas AI Solutions Ltd ("we", "us", "our"), trading as Atlas AI. Our company registration number is 16604985, and our registered address is Shire House, Long Street, Stoney Stanton, Leicestershire, England, LE9 4DQ.

For UK data protection laws, Atlas AI Solutions Ltd is the data controller.

This privacy notice applies to individuals who visit our website, our social media accounts, or interact with us in connection with any customer engagements or other business matters.

If you have questions about how we use your personal data, please contact us at: privacy@atlasai.uk

1. The types of personal data we collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: includes first name, last name, or username.

  • Contact Data: includes postal address, email address, and phone numbers.

  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: includes information about how you use our website, products, and services.

  • Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data. This is not considered personal data as it does not directly or indirectly reveal your identity.

2. If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g., to provide you with services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.

3. How we use your personal data

We collect and use your information for the following purposes:

  • Responding to your queries or information requests.

  • Fulfilling customer engagement terms (if you become a customer).

  • Ensuring our legal and regulatory compliance.

  • Handling complaints and disputes.

  • Managing our day-to-day business operations.

  • Using data analytics to improve our website and services.

  • Sending you marketing materials relevant to your interests (where you have consented).

4. Lawful basis for processing

We will only use your personal data when the law allows us to. Most commonly, we will rely on the following lawful bases:

  • Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and rights do not override those interests.

  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.

  • Consent: Where you have given us your express consent to process your data.

5. How we share your personal data with third parties

We may share personal data with suppliers, business partners, and service providers involved in marketing, advertising, or service provision (e.g., IT providers, cloud hosting, analytics providers).


We may also disclose data in cases such as:

  • Responding to your queries.

  • Fulfilling customer engagement terms.

  • Ensuring legal and regulatory compliance.

  • Handling complaints and disputes.

  • Day-to-day business operations.

  • Processing applications (including onboarding) and pre-employment checks.

Third parties may only process personal data per our instructions and are under strict confidentiality obligations.

6. Marketing

We may send you marketing materials if they are relevant to your interests. If you have requested information from us (e.g., via a contact form) and have not opted out, you may receive marketing communications.

Opting Out: You may stop receiving marketing messages at any time by contacting us at privacy@atlasai.uk. Opting out will not affect data used for service or transaction-related purposes.

7. International Transfers

Some of our external third-party service providers (such as website analytics or cloud hosting providers) may be based outside the United Kingdom (UK), so their processing of your personal data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection by the UK, or by using specific contracts approved for use in the UK (such as the International Data Transfer Agreement) which give personal data the same protection it has in the UK.

8. Data Security

We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed, in line with our internal Information Security Management Policy.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for any personal data, we consider the purpose for which we collected it, its nature and sensitivity, and our legal or regulatory obligations.

For example, if you contact us with a query, we will typically keep a record of that correspondence for 12 months after the matter is resolved. If you become a customer, we are legally required to keep your basic information (such as Contact and Identity Data) for six years after you cease being a customer, for tax and legal compliance purposes.

10. Your Legal Rights

Under UK data protection law, you have rights including:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent at any time.

If you wish to exercise any of these rights, please contact us at privacy@atlasai.uk.

11. How to Complain

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.